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Terms and Conditions of Use
Last updated on January 08, 2020
1. Purpose
The purpose of these terms and conditions is to define the terms and conditions of use of the services offered by the Helpicto™ application (hereinafter: the "Services"), as well as to define the rights and obligations of the parties in this context. They are notably accessible and printable at any time by a direct link at the bottom of the home page of the site, by direct access to https://portail.helpicto.com/TermsOfSale, as well as from the application when validating these conditions. They may be supplemented, if necessary, by specific terms of use for certain Services. In case of contradiction, the specific conditions prevail over these general conditions. They are completed by the general terms of sale.
2. Operator and User of the Services
. The Services are operated by the company SAS Corpus Solutions with a share capital of 346,264.00 euros, registered with the RCS of TOULOUSE under the number 849 490 297, whose registered office is located at 8 chemin de la terrasse, BP 45122, 31500 Toulouse, FRANCE (hereinafter: "CORPUS SOLUTIONS"), on behalf of the contracting user (hereinafter "User"). It is specified that the nature of CORPUS SOLUTIONS' Services means that the actual user of the applications is frequently a physical person distinct from the User (understood here as the person responsible for the contractual relationship with CORPUS SOLUTIONS). CORPUS SOLUTIONS can be contacted at the following address and phone number: Postal address: Customer Service, 8 chemin de la terrasse, BP 45122, 31500 Toulouse E-mail address: contact@helpicto.com
3. Description of Services
Helpicto™ is a solution for translating spoken sentences into image sequences. It works on all digital platforms such as smartphones and digital tablets A library of several thousand images is made available to the user. These pictograms can also be used to build sentences in pictograms, as well as sequences (a sequence being a series of pictograms, allowing to describe the steps of an action to be performed for example). The sequences are saved in the user account and can be reused at any time. Each user has a profile created at the time of registration. He can create one at any time using the Helpicto™ portal (portal.helpicto.com) to which he connects with the same credentials as on the Helpicto™ mobile application. These profiles can be shared with multiple Helpicto™ users using the profile sharing feature on the Helpicto™ portal. The goal of Helpicto™ is to support the understanding and demand of people with cognitive disabilities. Helpicto™ was thought to address the issues of everyday life for people with autism spectrum disorders, to improve the understanding of people who have language disorders, dysphasia, stroke, or who are deaf... The Helpicto™ application is co-designed with professionals from specialized structures and tested within our partner institutions. CORPUS SOLUTIONS is the publisher of Helpicto™ Subscription gives access to all the features of the application: - Access to the customization of the application's content via the application or the Helpicto™ website - Access to new features of the application offered through updates - Frequent bug fixes and application upgrades - Access to dedicated Customer Support accessible from the website
4. Access to Services
The Services are accessible to the User, subject to the restrictions provided: - to any natural person with full legal capacity to commit under these terms and conditions. A natural person who does not have full legal capacity may only access the Site and the Services with the agreement of his/her legal representative; - any legal entity acting through a natural person who has the legal capacity to contract in the name and on behalf of the legal entity; - to any person, natural or legal, having subscribed to the ad hoc commercial offer (free trial or paying) on the Store.
5. Acceptance of the general conditions
The acceptance of these general terms and conditions of use and general terms and conditions of sale is materialized by a checkbox in the registration form. This acceptance can only be full and complete. Any acceptance under reserve is considered null and void. The User who does not agree to be bound by the general conditions of use and sale must not use the Services.
6. Paid Services with a free trial period
The Services are provided free of charge for a trial period of one month, which may be modified without prior notice. At the end of this trial period, the user will be required to pay the Price in the form of a Helpicto™ subscription and automatically renewed, in order to benefit from the Services. For all matters concerning prices, their revision in the context of a subscription, the billing mechanics and payment methods, the User is invited to refer to the general terms of sale that bind it with CORPUS SOLUTIONS.
7. Data and personal data
CORPUS SOLUTIONS practices a personal data protection policy, the characteristics of which are explained in the "Privacy Policy" document. The User is expressly invited to read it from the description of the application in the Store. The data recorded for the proper performance of the Services are also explained in the "Privacy Policy" document.
8. Duration of the Services, unsubscription
The User may delete his or her User account during an active subscription by sending a request to this effect to CORPUS SOLUTIONS by e-mail, to the contact details mentioned in Article 2. Unsubscription is effective when the said e-mail is taken into account by the service center. An acknowledgement of receipt and acceptance is sent by e-mail to the user to inform him/her of the completion of the operation It results in the complete and irretrievable deletion of the User's Account and the data contained therein, with the exception of the User's email address, which will be retained in accordance with the provisions laid down by the CNIL.
9. Obligations of the User
Without prejudice to the other obligations set forth herein, the User agrees to comply with the following obligations:
9.1 The User undertakes, in his use of the Services, to comply with the laws and regulations in force and not to infringe the rights of third parties or public order. In particular, the User is solely responsible for the proper completion of all administrative, fiscal and/or social formalities and for all payments of contributions, taxes or duties of any kind that may be due in relation to its use of the Services. CORPUS SOLUTIONS shall not be held liable in any way in this respect.
9.2 The User acknowledges that he or she has taken note on the site of the characteristics and constraints, notably technical, of all the Services. He is solely responsible for his use of the Services.
9.3 The User is informed and accepts that the implementation of the Services requires that he/she be (at least intermittently) connected to the Internet and that the quality of the Services depends directly on this connection, for which he/she alone is responsible.
9.4 The User is also solely responsible for the relationships he/she may establish with other Users and the information he/she communicates to them in the context of the Services. It is the User's responsibility to exercise due care and discretion in these relationships and communications. The User also undertakes to respect the usual rules of politeness and courtesy in his exchanges with other Users.
9.5 The User undertakes to make strictly personal use of the Services. Consequently, he/she shall not assign, grant or transfer all or part of his/her rights or obligations hereunder to a third party, in any manner whatsoever.
9.6 The User undertakes to provide CORPUS SOLUTIONS with all the information required for the proper performance of the Services. More generally, the User undertakes to actively cooperate with CORPUS SOLUTIONS with a view to the proper performance hereof.
9.7 The User is solely responsible for content of any kind (editorial, graphic, audiovisual or other, including the name and/or image that may have been chosen by the User to identify him or her on the site) that he or she disseminates within the framework of the Services (hereinafter referred to as the "Content"). The User guarantees CORPUS SOLUTIONS that he or she has all the rights and authorizations required to distribute this Content. It undertakes to ensure that said Content is lawful, does not infringe public order, public morality or the rights of third parties, does not violate any legislative or regulatory provision and, more generally, is in no way likely to bring into play the civil or criminal liability of CORPUS SOLUTIONS. The User is thus prohibited from disseminating, in particular and without this list being exhaustive:
- pornographic, obscene, indecent, shocking or unsuitable for a family audience, defamatory, insulting, violent, racist, xenophobic or revisionist Content,
- infringing Contents,
- Content that is detrimental to the image of a third party,
- Content that is false, misleading or that proposes or promotes illicit, fraudulent or deceptive activities,
- Content that is harmful to the computer systems of third parties (such as viruses, worms, Trojan horses, etc.),
- and more generally Content likely to infringe the rights of third parties or to be prejudicial to third parties, in any way and in any form whatsoever.
9.8 The User acknowledges that the Services offer him an additional but not alternative solution to the means he already uses elsewhere to achieve the same objective and that this solution cannot replace these other means.
9.9 The User must take the necessary measures to save by his own means the information in his Personal Space that he deems necessary, of which no copy will be provided to him.
10. Guarantees of the User
The User guarantees CORPUS SOLUTIONS against any complaints, claims, actions and/or demands whatsoever that CORPUS SOLUTIONS may suffer as a result of the breach, by the User of any of its obligations or guarantees under the terms of these general conditions. In particular, the User alone assumes full responsibility for offering the Services to other non-contracting users. It undertakes to compensate CORPUS SOLUTIONS for any damage it may suffer and to pay it all the costs, charges and/or judgments it may have to bear as a result.
11. Prohibited Behavior
11.1 It is strictly prohibited to use the Services for the following purposes:
- engaging in illegal, fraudulent, or infringing activities against the rights or safety of others,
- undermining public order or violating applicable laws and regulations,
- intrusion into the computer system of a third party or any activity of a nature to harm, control, interfere with, or intercept all or part of the computer system of a third party, violate its integrity or security,
- sending unsolicited email and/or commercial prospecting or solicitation,
manipulations intended to improve the referencing of a third party site,
- aiding or abetting, in any form or manner whatsoever, one or more of the acts and activities described above,
- and more generally any practice diverting the Services to purposes other than those for which they were designed.
11.2 It is strictly forbidden for Users to copy and/or misappropriate for their own purposes or those of third parties the concept, technologies or any other element of CORPUS SOLUTIONS' applications and Services.
11.3 The following are also strictly prohibited:
- any behavior likely to interrupt, suspend, slow down or prevent the continuity of the Services,
- any intrusions or attempted intrusions into CORPUS SOLUTIONS' systems,
- any misappropriation of the site's system resources,
- any actions likely to impose a disproportionate burden on the latter's infrastructures,
- all breaches of security measures and authentication,
- any acts likely to undermine the financial, commercial or moral rights and interests of CORPUS SOLUTIONS or the users of its site, and finally more generally (vii) any breach of these general conditions.
11.4 It is strictly forbidden to monetize, sell or grant all or part of the access to the Services or the site, as well as the information hosted and/or shared therein.
12. Penalties for breaches
In the event of a breach of any of the provisions of these general terms and conditions or, more generally, a breach of the laws and regulations in force by a User, CORPUS SOLUTIONS reserves the right to take any appropriate measure and in particular to:
- suspend or terminate access to the Services of the User, author of the breach or infringement, or having participated in it,
- delete any content posted on the site,
- publish on the site any information message that CORPUS SOLUTIONS deems useful,
- notify any relevant authority,
- take any legal action.
13. Responsibilities and guarantees of CORPUS SOLUTIONS
13.1 CORPUS SOLUTIONS undertakes to provide the Services diligently and in accordance with the rules of the trade, it being specified that it has an obligation of means, to the exclusion of any obligation of result, which the Users expressly acknowledge and accept. <13.2 CORPUS SOLUTIONS does not carry out any moderation of the content for which it is only involved as a hosting provider. Consequently, CORPUS SOLUTIONS may not be held liable for Content whose authors are third parties, and any claims must be directed first and foremost to the author of the Content in question. Content that is harmful to a third party may be notified to CORPUS SOLUTIONS in accordance with the terms and conditions set out in Article 6 I 5 of Law No. 2004-575 of 21 June 2004 on confidence in the digital economy, with CORPUS SOLUTIONS reserving the right to take the measures described in Article 12.
13.3 CORPUS SOLUTIONS undertakes to carry out regular checks to verify the operation and accessibility of the site. In this respect, CORPUS SOLUTIONS reserves the right to temporarily interrupt access to the site for maintenance purposes. Similarly, CORPUS SOLUTIONS shall not be held liable for any difficulties or temporary impossibility of accessing the site due to circumstances beyond its control, force majeure, or due to disruptions in the telecommunication networks.
13.4 CORPUS SOLUTIONS does not guarantee Users (i) that the Services, which are subject to constant research to improve performance and progress in particular, will be totally free of errors, defects or faults, (ii) that the Services, being standard and in no way offered solely for the benefit of a given User according to his or her own personal constraints, will specifically meet his or her needs and expectations.
13.5 In any event, the liability that may be incurred by CORPUS SOLUTIONS under the terms of this agreement is expressly limited to the direct damage suffered by the User.
14. Intellectual Property
The systems, software, structures, infrastructures, databases and content of any kind (texts, images, visuals, music, logos, brands, databases, etc.) operated by CORPUS SOLUTIONS within its applications and Services are protected by all intellectual property rights or database producers' rights in force. Any disassembly, decompilation, decryption, extraction, reuse, copying and, more generally, any act of reproduction, representation, distribution and use of any of these elements, in whole or in part, without the authorization of CORPUS SOLUTIONS is strictly prohibited and may be subject to legal action.
15. Advertising
CORPUS SOLUTIONS reserves the right to insert on any page of the site and in any communication to Users any advertising or promotional messages in a form and under conditions of which CORPUS SOLUTIONS shall be the sole judge.
16. Links and third-party sites
CORPUS SOLUTIONS may not under any circumstances be held responsible for the technical availability of websites or mobile applications operated by third parties (including its possible partners) to which the User may access via the site. CORPUS SOLUTIONS assumes no responsibility for the content, advertising, products and/or services available on such third-party websites and mobile applications, which are governed by their own terms of use. Nor is CORPUS SOLUTIONS responsible for transactions between the User and any advertiser, professional or merchant (including any of its partners) to which the User may be directed via the site, and shall in no way be a party to any disputes whatsoever with these third parties, notably concerning the delivery of products and/or services, guarantees, declarations and any other obligations to which these third parties are bound.
17. Modifications
CORPUS SOLUTIONS reserves the right to modify these general conditions at any time. The User will be informed of these modifications by any useful means. Any User who does not accept the modified general terms and conditions must unsubscribe from the Services in accordance with the procedures set out in Article 8. Any User who uses the Services after the entry into force of the modified general conditions is deemed to have accepted these modifications.
18. Language
In the event of a translation of these terms and conditions into one or more languages, the language of interpretation shall be the French language in the event of a contradiction or dispute over the meaning of a term or provision.
19. Applicable law and jurisdiction
The present general conditions are governed by French law. In the event of a dispute over the validity, interpretation and/or execution of these general terms and conditions, the parties agree that the courts of Toulouse will have exclusive jurisdiction to judge, except for imperative rules of procedure to the contrary.
20. Entry into force
The present general conditions came into force on 15/03/2018.
1. Purpose
The purpose of these terms and conditions is to define the terms and conditions of use of the services offered by the Helpicto™ application (hereinafter: the "Services"), as well as to define the rights and obligations of the parties in this context. They are notably accessible and printable at any time by a direct link at the bottom of the home page of the site, by direct access to https://portail.helpicto.com/TermsOfSale, as well as from the application when validating these conditions. They may be supplemented, if necessary, by specific terms of use for certain Services. In case of contradiction, the specific conditions prevail over these general conditions. They are completed by the general terms of sale.
2. Operator and User of the Services
. The Services are operated by the company SAS Corpus Solutions with a share capital of 346,264.00 euros, registered with the RCS of TOULOUSE under the number 849 490 297, whose registered office is located at 8 chemin de la terrasse, BP 45122, 31500 Toulouse, FRANCE (hereinafter: "CORPUS SOLUTIONS"), on behalf of the contracting user (hereinafter "User"). It is specified that the nature of CORPUS SOLUTIONS' Services means that the actual user of the applications is frequently a physical person distinct from the User (understood here as the person responsible for the contractual relationship with CORPUS SOLUTIONS). CORPUS SOLUTIONS can be contacted at the following address and phone number: Postal address: Customer Service, 8 chemin de la terrasse, BP 45122, 31500 Toulouse E-mail address: contact@helpicto.com
3. Description of Services
Helpicto™ is a solution for translating spoken sentences into image sequences. It works on all digital platforms such as smartphones and digital tablets A library of several thousand images is made available to the user. These pictograms can also be used to build sentences in pictograms, as well as sequences (a sequence being a series of pictograms, allowing to describe the steps of an action to be performed for example). The sequences are saved in the user account and can be reused at any time. Each user has a profile created at the time of registration. He can create one at any time using the Helpicto™ portal (portal.helpicto.com) to which he connects with the same credentials as on the Helpicto™ mobile application. These profiles can be shared with multiple Helpicto™ users using the profile sharing feature on the Helpicto™ portal. The goal of Helpicto™ is to support the understanding and demand of people with cognitive disabilities. Helpicto™ was thought to address the issues of everyday life for people with autism spectrum disorders, to improve the understanding of people who have language disorders, dysphasia, stroke, or who are deaf... The Helpicto™ application is co-designed with professionals from specialized structures and tested within our partner institutions. CORPUS SOLUTIONS is the publisher of Helpicto™ Subscription gives access to all the features of the application: - Access to the customization of the application's content via the application or the Helpicto™ website - Access to new features of the application offered through updates - Frequent bug fixes and application upgrades - Access to dedicated Customer Support accessible from the website
4. Access to Services
The Services are accessible to the User, subject to the restrictions provided: - to any natural person with full legal capacity to commit under these terms and conditions. A natural person who does not have full legal capacity may only access the Site and the Services with the agreement of his/her legal representative; - any legal entity acting through a natural person who has the legal capacity to contract in the name and on behalf of the legal entity; - to any person, natural or legal, having subscribed to the ad hoc commercial offer (free trial or paying) on the Store.
5. Acceptance of the general conditions
The acceptance of these general terms and conditions of use and general terms and conditions of sale is materialized by a checkbox in the registration form. This acceptance can only be full and complete. Any acceptance under reserve is considered null and void. The User who does not agree to be bound by the general conditions of use and sale must not use the Services.
6. Paid Services with a free trial period
The Services are provided free of charge for a trial period of one month, which may be modified without prior notice. At the end of this trial period, the user will be required to pay the Price in the form of a Helpicto™ subscription and automatically renewed, in order to benefit from the Services. For all matters concerning prices, their revision in the context of a subscription, the billing mechanics and payment methods, the User is invited to refer to the general terms of sale that bind it with CORPUS SOLUTIONS.
7. Data and personal data
CORPUS SOLUTIONS practices a personal data protection policy, the characteristics of which are explained in the "Privacy Policy" document. The User is expressly invited to read it from the description of the application in the Store. The data recorded for the proper performance of the Services are also explained in the "Privacy Policy" document.
8. Duration of the Services, unsubscription
The User may delete his or her User account during an active subscription by sending a request to this effect to CORPUS SOLUTIONS by e-mail, to the contact details mentioned in Article 2. Unsubscription is effective when the said e-mail is taken into account by the service center. An acknowledgement of receipt and acceptance is sent by e-mail to the user to inform him/her of the completion of the operation It results in the complete and irretrievable deletion of the User's Account and the data contained therein, with the exception of the User's email address, which will be retained in accordance with the provisions laid down by the CNIL.
9. Obligations of the User
Without prejudice to the other obligations set forth herein, the User agrees to comply with the following obligations:
9.1 The User undertakes, in his use of the Services, to comply with the laws and regulations in force and not to infringe the rights of third parties or public order. In particular, the User is solely responsible for the proper completion of all administrative, fiscal and/or social formalities and for all payments of contributions, taxes or duties of any kind that may be due in relation to its use of the Services. CORPUS SOLUTIONS shall not be held liable in any way in this respect.
9.2 The User acknowledges that he or she has taken note on the site of the characteristics and constraints, notably technical, of all the Services. He is solely responsible for his use of the Services.
9.3 The User is informed and accepts that the implementation of the Services requires that he/she be (at least intermittently) connected to the Internet and that the quality of the Services depends directly on this connection, for which he/she alone is responsible.
9.4 The User is also solely responsible for the relationships he/she may establish with other Users and the information he/she communicates to them in the context of the Services. It is the User's responsibility to exercise due care and discretion in these relationships and communications. The User also undertakes to respect the usual rules of politeness and courtesy in his exchanges with other Users.
9.5 The User undertakes to make strictly personal use of the Services. Consequently, he/she shall not assign, grant or transfer all or part of his/her rights or obligations hereunder to a third party, in any manner whatsoever.
9.6 The User undertakes to provide CORPUS SOLUTIONS with all the information required for the proper performance of the Services. More generally, the User undertakes to actively cooperate with CORPUS SOLUTIONS with a view to the proper performance hereof.
9.7 The User is solely responsible for content of any kind (editorial, graphic, audiovisual or other, including the name and/or image that may have been chosen by the User to identify him or her on the site) that he or she disseminates within the framework of the Services (hereinafter referred to as the "Content"). The User guarantees CORPUS SOLUTIONS that he or she has all the rights and authorizations required to distribute this Content. It undertakes to ensure that said Content is lawful, does not infringe public order, public morality or the rights of third parties, does not violate any legislative or regulatory provision and, more generally, is in no way likely to bring into play the civil or criminal liability of CORPUS SOLUTIONS. The User is thus prohibited from disseminating, in particular and without this list being exhaustive:
- pornographic, obscene, indecent, shocking or unsuitable for a family audience, defamatory, insulting, violent, racist, xenophobic or revisionist Content,
- infringing Contents,
- Content that is detrimental to the image of a third party,
- Content that is false, misleading or that proposes or promotes illicit, fraudulent or deceptive activities,
- Content that is harmful to the computer systems of third parties (such as viruses, worms, Trojan horses, etc.),
- and more generally Content likely to infringe the rights of third parties or to be prejudicial to third parties, in any way and in any form whatsoever.
9.8 The User acknowledges that the Services offer him an additional but not alternative solution to the means he already uses elsewhere to achieve the same objective and that this solution cannot replace these other means.
9.9 The User must take the necessary measures to save by his own means the information in his Personal Space that he deems necessary, of which no copy will be provided to him.
10. Guarantees of the User
The User guarantees CORPUS SOLUTIONS against any complaints, claims, actions and/or demands whatsoever that CORPUS SOLUTIONS may suffer as a result of the breach, by the User of any of its obligations or guarantees under the terms of these general conditions. In particular, the User alone assumes full responsibility for offering the Services to other non-contracting users. It undertakes to compensate CORPUS SOLUTIONS for any damage it may suffer and to pay it all the costs, charges and/or judgments it may have to bear as a result.
11. Prohibited Behavior
11.1 It is strictly prohibited to use the Services for the following purposes:
- engaging in illegal, fraudulent, or infringing activities against the rights or safety of others,
- undermining public order or violating applicable laws and regulations,
- intrusion into the computer system of a third party or any activity of a nature to harm, control, interfere with, or intercept all or part of the computer system of a third party, violate its integrity or security,
- sending unsolicited email and/or commercial prospecting or solicitation,
manipulations intended to improve the referencing of a third party site,
- aiding or abetting, in any form or manner whatsoever, one or more of the acts and activities described above,
- and more generally any practice diverting the Services to purposes other than those for which they were designed.
11.2 It is strictly forbidden for Users to copy and/or misappropriate for their own purposes or those of third parties the concept, technologies or any other element of CORPUS SOLUTIONS' applications and Services.
11.3 The following are also strictly prohibited:
- any behavior likely to interrupt, suspend, slow down or prevent the continuity of the Services,
- any intrusions or attempted intrusions into CORPUS SOLUTIONS' systems,
- any misappropriation of the site's system resources,
- any actions likely to impose a disproportionate burden on the latter's infrastructures,
- all breaches of security measures and authentication,
- any acts likely to undermine the financial, commercial or moral rights and interests of CORPUS SOLUTIONS or the users of its site, and finally more generally (vii) any breach of these general conditions.
11.4 It is strictly forbidden to monetize, sell or grant all or part of the access to the Services or the site, as well as the information hosted and/or shared therein.
12. Penalties for breaches
In the event of a breach of any of the provisions of these general terms and conditions or, more generally, a breach of the laws and regulations in force by a User, CORPUS SOLUTIONS reserves the right to take any appropriate measure and in particular to:
- suspend or terminate access to the Services of the User, author of the breach or infringement, or having participated in it,
- delete any content posted on the site,
- publish on the site any information message that CORPUS SOLUTIONS deems useful,
- notify any relevant authority,
- take any legal action.
13. Responsibilities and guarantees of CORPUS SOLUTIONS
13.1 CORPUS SOLUTIONS undertakes to provide the Services diligently and in accordance with the rules of the trade, it being specified that it has an obligation of means, to the exclusion of any obligation of result, which the Users expressly acknowledge and accept. <13.2 CORPUS SOLUTIONS does not carry out any moderation of the content for which it is only involved as a hosting provider. Consequently, CORPUS SOLUTIONS may not be held liable for Content whose authors are third parties, and any claims must be directed first and foremost to the author of the Content in question. Content that is harmful to a third party may be notified to CORPUS SOLUTIONS in accordance with the terms and conditions set out in Article 6 I 5 of Law No. 2004-575 of 21 June 2004 on confidence in the digital economy, with CORPUS SOLUTIONS reserving the right to take the measures described in Article 12.
13.3 CORPUS SOLUTIONS undertakes to carry out regular checks to verify the operation and accessibility of the site. In this respect, CORPUS SOLUTIONS reserves the right to temporarily interrupt access to the site for maintenance purposes. Similarly, CORPUS SOLUTIONS shall not be held liable for any difficulties or temporary impossibility of accessing the site due to circumstances beyond its control, force majeure, or due to disruptions in the telecommunication networks.
13.4 CORPUS SOLUTIONS does not guarantee Users (i) that the Services, which are subject to constant research to improve performance and progress in particular, will be totally free of errors, defects or faults, (ii) that the Services, being standard and in no way offered solely for the benefit of a given User according to his or her own personal constraints, will specifically meet his or her needs and expectations.
13.5 In any event, the liability that may be incurred by CORPUS SOLUTIONS under the terms of this agreement is expressly limited to the direct damage suffered by the User.
14. Intellectual Property
The systems, software, structures, infrastructures, databases and content of any kind (texts, images, visuals, music, logos, brands, databases, etc.) operated by CORPUS SOLUTIONS within its applications and Services are protected by all intellectual property rights or database producers' rights in force. Any disassembly, decompilation, decryption, extraction, reuse, copying and, more generally, any act of reproduction, representation, distribution and use of any of these elements, in whole or in part, without the authorization of CORPUS SOLUTIONS is strictly prohibited and may be subject to legal action.
15. Advertising
CORPUS SOLUTIONS reserves the right to insert on any page of the site and in any communication to Users any advertising or promotional messages in a form and under conditions of which CORPUS SOLUTIONS shall be the sole judge.
16. Links and third-party sites
CORPUS SOLUTIONS may not under any circumstances be held responsible for the technical availability of websites or mobile applications operated by third parties (including its possible partners) to which the User may access via the site. CORPUS SOLUTIONS assumes no responsibility for the content, advertising, products and/or services available on such third-party websites and mobile applications, which are governed by their own terms of use. Nor is CORPUS SOLUTIONS responsible for transactions between the User and any advertiser, professional or merchant (including any of its partners) to which the User may be directed via the site, and shall in no way be a party to any disputes whatsoever with these third parties, notably concerning the delivery of products and/or services, guarantees, declarations and any other obligations to which these third parties are bound.
17. Modifications
CORPUS SOLUTIONS reserves the right to modify these general conditions at any time. The User will be informed of these modifications by any useful means. Any User who does not accept the modified general terms and conditions must unsubscribe from the Services in accordance with the procedures set out in Article 8. Any User who uses the Services after the entry into force of the modified general conditions is deemed to have accepted these modifications.
18. Language
In the event of a translation of these terms and conditions into one or more languages, the language of interpretation shall be the French language in the event of a contradiction or dispute over the meaning of a term or provision.
19. Applicable law and jurisdiction
The present general conditions are governed by French law. In the event of a dispute over the validity, interpretation and/or execution of these general terms and conditions, the parties agree that the courts of Toulouse will have exclusive jurisdiction to judge, except for imperative rules of procedure to the contrary.
20. Entry into force
The present general conditions came into force on 15/03/2018.
Data privacy statement
Protecting your personal data is a priority for us. This data privacy statement describes in detail what personal data we collect when you use helpicto.com and for what purpose your data is used.
1. Contact information and responsible party
1a. Operator and User of the Services
. The Services are operated by the company SAS Corpus Solutions with a share capital of 346,264.00 euros, registered with the RCS of TOULOUSE under the number 849 490 297, whose registered office is located at 8 chemin de la terrasse, BP 45122, 31500 Toulouse, FRANCE (hereinafter: "CORPUS SOLUTIONS"), on behalf of the contracting user (hereinafter "User"). It is specified that the nature of CORPUS SOLUTIONS' Services means that the actual user of the applications is frequently a physical person distinct from the User (understood here as the person responsible for the contractual relationship with CORPUS SOLUTIONS). CORPUS SOLUTIONS can be contacted at the following address and phone number: Postal address: Customer Service, 8 chemin de la terrasse, BP 45122, 31500 Toulouse E-mail address: contact@helpicto.com
1b. Description of Services
Helpicto™ is a solution for translating spoken sentences into image sequences. It works on all digital platforms such as smartphones and digital tablets A library of several thousand images is made available to the user. These pictograms can also be used to build sentences in pictograms, as well as sequences (a sequence being a series of pictograms, allowing to describe the steps of an action to be performed for example). The sequences are saved in the user account and can be reused at any time. Each user has a profile created at the time of registration. He can create one at any time using the Helpicto™ portal (portal.helpicto.com) to which he connects with the same credentials as on the Helpicto™ mobile application. These profiles can be shared with multiple Helpicto™ users using the profile sharing feature on the Helpicto™ portal. The goal of Helpicto™ is to support the understanding and demand of people with cognitive disabilities. Helpicto™ was thought to address the issues of everyday life for people with autism spectrum disorders, to improve the understanding of people who have language disorders, dysphasia, stroke, or who are deaf... The Helpicto™ application is co-designed with professionals from specialized structures and tested within our partner institutions. CORPUS SOLUTIONS is the publisher of Helpicto™ Subscription gives access to all the features of the application: - Access to the customization of the application's content via the application or the Helpicto™ website - Access to new features of the application offered through updates - Frequent bug fixes and application upgrades
The party responsible for processing your personal data is:
Corpus Solutions
8 chemin de la terrasse
31500 Toulouse
FRANCE
If you have any questions or suggestions regarding your data protection, please feel free to email us at contact@helpicto.com.
Contact our Privacy Officer at: dpo@helpicto.com.
2. Regarding data protection
The subject of data protection is personal data, i.e. all information relating to an identified or identifiable natural person.
3. Automated data collection
When you access our website, your device automatically transmits data for technical purposes. The following data is stored separately from other data you may transmit to us:
URL of the page you are viewing
Latency of the network connection
Date and time
We store this data for the following purposes:
Load balancing, which is the mechanisms used to distribute HTTP requests across multiple web servers on multiple devices and give you the fastest possible load times.
Ensuring the security of our IT systems, such as preventing specific attacks on our systems and identifying attack patterns.
To ensure the proper functioning of our computer systems, for example in case of errors that we can only remedy by storing the IP address.
To enable criminal prosecution, security or legal action if there are specific indications of criminal offences.
Your IP address is only stored for a period of 14 days.
In this case, processing takes place on the basis of our above-mentioned overriding legitimate interests (Art. 6, para. 1, lit. f, GDPR).
4. Registration data
To be able to use all functions of Helpicto, you need to register. To do so, you must provide the following mandatory information:
E-mail address
User name
Password
Your registration data is necessary to create and manage a user account for you and for you to be able to use all features of our website. In this case, you enter into a (free) user agreement with us on the basis of which we collect this data (Art. 6, para. 1 b GDPR).
In order to conclude the contract, you must provide us with this data. However, you are neither contractually nor legally obliged to enter into the contract and thus provide your data.
When you log in to Helpicto, we also record your IP address for a limited period of time in order to be able to detect and prevent possible attacks and mass misuse of Helpicto logins (e.g. so-called brute force attacks) by temporarily accessing these IP Block addresses if necessary. Each processing is carried out in a way that ensures the security of the processing in accordance with Article 32 of the GDPR and based on our legitimate interest to protect against misuse of our service (Article 6(1) lit.f, GDPR). The storage is kept only as long as necessary for these purposes.
5. Community features
At Helpicto, you can interact with other users, for example, by publishing posts, commenting, giving suggestions or exchanging with other users.
Using these features is of course optional. If you use it, we collect the data you entered to make it available to other Helpicto users based on your settings and the feature you use.
If you wish, we will also let you know via email or push notification if there is any information about your published contributions. You can define yourself which notifications you receive in your settings.
Your data is processed for these purposes in order to be able to provide you with the functions within the scope of your user contract (Art. 6 para. 1 lit. b GDPR).
6. Inquiries
If you send us inquiries by email or other means, your contact information will be recorded and used to process your inquiry.
We retain inquiries about contracts or with potential legal interest for the general statute of limitations, which is three years from the end of the year in which we received your inquiries. We retain all other requests for a period of 24 months. After that time, your requests will be deleted, unless we are legally required to keep them longer.
Storage takes place on the basis of our legitimate interest, the appropriate documentation of our business operations and the securing of our legal positions (Art. 6, para. 1, lit. f, GDPR). For contract inquiries, data is stored for the establishment and execution of the respective contractual relationship (Art. 6, para. 1, lit. b, RGPD) and, if applicable, for the fulfillment of legal obligations (Art. 6, para. 1, lit. c, RGPD).
7. Cookies
We save "cookies" in order to be able to offer certain functions of our website and to optimize the use of our website. Cookies are small files that are saved on your device with the help of your internet browser.
Specifically, we use the following cookies (unless other cookies are specified elsewhere in this data protection statement):
Session cookies: these cookies are necessary to record certain technical data when you visit our website, for example to determine whether you have logged in.
Login cookies: these cookies are necessary to record your login during a session if you wish.
The legal basis for the use of these cookies is Article 15(1) TMG and Article 6(1)(b) RGPD, insofar as they are necessary for the use of our website and the functions you have called up. We also use cookies on the basis of the consent you have given.
8. Zendesk
When you contact us through our support center, your request is processed through the Zendesk customer service platform, a service provided by Zendesk Inc, 989 Market Street, San Francisco, CA 94103 ("Zendesk"), which acts as a subcontractor.
When you contact us through our help desk, your request is processed through the Zendesk Customer Service Platform, a service provided by Zendesk Inc, 989 Market Street, San Francisco, CA 94103 (
"Zendesk"), which acts as a subcontractor.
No adequacy decision has been made by the European Commission for the United States. Therefore, together with Zendesk, we adhere to the standard data protection clauses approved by the European Commission in accordance with Art. 46 Para. 2 lit. c GDPR.
Only the data you provide to us yourself in connection with your request will be processed. The legal basis for the processing is our legitimate interest (Art. 6 Para. 1 lit. f DSGVO) to communicate promptly in order to exchange with you and to be able to process your request properly. We also have a legitimate interest to manage our customer relationships efficiently. You can find information on how long we keep your data in point 6 of this policy.
9. Web Hosting
We operate our website on the servers of our hosting company Microsoft, South County Business Park, One Microsoft Place, Carmanhall and Leopardstown, Dublin, D18 P521, Ireland, which processes personal data on our behalf. Processing takes place only within the European Union.
10. Automated individual decisions or actions for profiling
We do not use any automated processing to make a decision or profile.
11. Deletion of your data
Unless otherwise specified, we will delete or anonymize your personal data as soon as it is no longer necessary for the purposes for which we collected or used it in accordance with the preceding paragraphs. As a general rule, we will retain your personal data for the duration of the use or contractual relationship via the website, plus a period of 30 days during which we keep back-up copies after deletion. We also retain your data if we are obliged to do so for legal reasons or if the data is required for criminal prosecution or to secure, assert or enforce legal rights.
If you delete your user account, your profile will be completely and permanently deleted. However, we will keep backup copies of your data for a period of 30 days before permanently deleting it, provided that the data is no longer required for legal purposes or for criminal prosecution or to secure, assert or enforce legal rights.
Insofar as the data must be retained for legal reasons, its processing is limited. The data will then no longer be available for further use.
Storage beyond the contractual relationship takes place on the basis of our aforementioned legitimate interests in accordance with Art. 6, para. 1 lit. f GDPR.
12. Your rights as a data subject
12.1. Right to information
You have the right to receive at any time, upon request, information about the personal data we process within the scope and conditions of Art. 15 GDPR and Art. 34 BDSG. To do so, you can submit a request by mail or email to the above address.
12.2. Right to correct incorrect data
You have the right to request that we immediately correct your personal data if it is incorrect. To do so, please contact the contact addresses listed above.
12.3. Right of cancellation
You have the right, under the conditions described in Art. 17 GDPR and in Article 35 BDSG, to request us to delete your personal data. These conditions include a right to erasure if the personal data is no longer necessary for the purposes for which it was collected or otherwise processed, as well as in the event of unlawful processing, the existence of an objection or an obligation to erase it under EU law or the law of the Member State to which we are subject. For the duration of data retention, see also section 15 of this data protection statement. To assert your right, please contact the address above.
12.4. Right to limit processing
You have the right to request that we restrict processing in accordance with Art. 18 RGPD. This right exists in particular if the accuracy of the personal data between the user and us is disputed, for the duration that requires verification of the accuracy and in the event that the user requests restricted processing instead of deletion in the case of an existing right to deletion; furthermore, in the event that the data is no longer necessary for the purposes pursued by us, but the user needs it to assert, exercise or defend legal rights and if the successful exercise of an objection between us and the user is still disputed. In order to assert your right, please contact the above address.
12.5. Right to data portability
You have the right to receive the personal data about you that you have provided to us in a structured, common and machine-readable format in accordance with Art. 20 GDPR. To exercise this right, please contact the address above.
12.6. Right to object
You have the right to object at any time to the processing of your personal data for reasons that arise from your particular situation on the basis of Art. 6, para. 1. Your right to object exists for reasons that arise from your particular situation, unless we can establish compelling legitimate grounds for processing that outweigh your interests, rights and freedoms or if the processing is necessary for the assertion and exercise or defense against legal claims (Art. 17 (1), GDPR).
12.7. Right of complaint
You have the right to address a supervisory authority of your choice in case of a complaint.
12.8. Processing of data when exercising your rights
Finally, we would like to point out that we exercise the rights in accordance with Process Art. 15 to 22 of the GDPR to use the personal data you have provided to us for the purpose of enforcing these rights and in order to be able to provide evidence of them. This processing is based on the legal basis of Art. 15 to 22 of the GDPR. 6, para. 1 lit. c GDPR in conjunction with Art. 15 to 22 GDPR and Art. 34, para. 2 BDSG.
13. Changes to this data protection statement
The current version of this data protection statement is always available at https://www.helpicto.com/privacy.html.
These terms and conditions came into effect on 21/10/2021.
What is a preferred catalog?
A catalog contains pictograms representing objects, situations, actions to use the application at once.
Thanks to IdéoPicto and Les Pictogrammesyou could choose your favorite catalog .
They were built for specific audiences and / or with a different graphic style.
In order not to mix everything and bring unnecessary confusion, we ask you to choose a favorite catalog.
You can change your preferred catalog at any time.
Thanks to IdéoPicto and Les Pictogrammesyou could choose your favorite catalog .
They were built for specific audiences and / or with a different graphic style.
In order not to mix everything and bring unnecessary confusion, we ask you to choose a favorite catalog.
You can change your preferred catalog at any time.